Effective Date: July 19, 2026

We'd Love to Hear From You

Whether you have a question about an order, our fragrances, wholesale opportunities, or simply need assistance, we're here to help.

Contact Us

We'd love to hear from you!

Whether you have a question about an order, our fragrances, or wholesale opportunities, we're here to help.

Customer Support

Email:
support@calypsoscottage.com

Support Hours:
Monday – Friday
9:00 AM – 6:00 PM Eastern Time

Most emails receive a response within one business day during normal business hours.

We are closed on weekends and major U.S. holidays.

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Before Contacting Us

You may find the answer you're looking for by visiting our:

• Shipping & Returns
• Purchase Terms
• Privacy Policy
• Terms of Service

These pages answer many of the most common questions regarding orders, shipping, returns, and store policies.

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Order Questions

If you're contacting us about an existing order, please include:

• Your order number
• The name used when placing the order
• A brief description of your question or concern

Including this information helps us assist you as quickly as possible.

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Wholesale Inquiries

We welcome inquiries from qualified brick-and-mortar retail businesses interested in carrying Calypso's Cottage® products.

At this time, we do not open wholesale accounts for:

• Online-only retailers
• Marketplace sellers (including Amazon, Etsy, eBay, Walmart Marketplace, etc.)
• Pop-up shops or temporary retail events
• Social media-only businesses
• Home party/direct sales businesses

If you own a brick-and-mortar retail store, please include the following with your inquiry:

• Business name
• Store address
• Website (if applicable)
• Brief description of your shop

This information helps us review your inquiry more efficiently.

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Our Commitment

We appreciate every customer and retail partner who chooses Calypso's Cottage®. We are committed to providing friendly, professional service and look forward to assisting you.