Contact Us

 


  

Effective Date: July 19, 2026

How Can We Help?

Whether you have a question about an order, our fragrances, wholesale opportunities, or simply need assistance, we're here to help.

Contact Us

We'd love to hear from you!

Whether you have a question about an order, our fragrances, or wholesale opportunities, we're here to help.

Customer Support

Email:
support@calypsoscottage.com

Support Hours:
Monday – Friday
9:00 AM – 6:00 PM Eastern Time

Most emails receive a response within one business day during normal business hours.

We are closed on weekends and major U.S. holidays.

Before Contacting Us

You may find the answer you're looking for by visiting our:

  • Shipping & Returns
  • Purchase Terms
  • Privacy Policy
  • Terms of Service

These pages answer many of the most common questions regarding orders, shipping, returns, and store policies.

Order Questions

If you're contacting us about an existing order, please include:

  • Your order number
  • The name used when placing the order
  • A brief description of your question or concern

Including this information helps us assist you as quickly as possible.

Wholesale Inquiries

We welcome inquiries from qualified brick-and-mortar retail businesses interested in carrying Calypso’s Cottage® products.

Calypso’s Cottage® wholesale products are intended for in-store retail sale only. Approved brick-and-mortar retailers may not offer or resell our products online, including through their own website, ecommerce store, social-commerce storefront, or third-party marketplace.

At this time, we do not open wholesale accounts for:

  • Online-only retailers
  • Marketplace sellers, including Amazon, Etsy, eBay, Walmart Marketplace, etc.
  • Pop-up shops or temporary retail events
  • Social media-only businesses
  • Home party/direct sales businesses

If you own a brick-and-mortar retail store and are interested in carrying our products in your physical retail location, please include the following with your inquiry:

  • Business name
  • Physical store address
  • Website and/or social media pages, if applicable
  • Brief description of your shop

Please note: Submission of a wholesale inquiry does not guarantee approval. We review each retailer to ensure they are a good fit for our brand and wholesale policies.

Our Commitment

We appreciate every customer and retail partner who chooses Calypso's Cottage®. We are committed to providing friendly, professional service and look forward to assisting you.